Customer service

Shipping

We ship your order using the delivery options listed below.

Payment

You can pay for your order securely using the following payment methods:

• Bank transfer

Ordering

After placing your order, you will receive an order confirmation by email. Check the details in this confirmation and contact us if you have any questions.

Returns

Would you like to return an order? Register your return through our returns page. There you will find the steps and conditions for sending it back.

Exchanges

Would you like to exchange an item? Return the item and place a new order for the desired product so we can process it as quickly as possible.

Warranty

All items come with the statutory warranty. This means an item must do what you may reasonably expect of it. Contact us about defects or complaints so we can find a suitable solution together.

Delivery time

The expected delivery time is shown with the item or during checkout. You will be notified when your order has shipped. We will let you know as soon as possible if there is a delay.

Terms and conditions

Our terms and conditions apply to every order.

Privacy policy

Our privacy policy explains how we handle personal data.

Complaints

Do you have a complaint? Please contact us. We will respond as soon as possible and look for a suitable solution together.